Discuss, do not blame. Talk about the policy with front-line workers, asking for more information in what lies behind the policy.

Discuss, do not blame. Talk about the policy with front-line workers, asking for more information in what lies behind the policy.

” what is the issue when we desire to talk Spanish? We do not damage anybody. Do you realize why this rule is had by them? What exactly is behind it? “

Move within the ladder. Ask to talk with the manager that is on-site then ask that individual to describe the insurance policy further and explain why it exists. Request contact information when it comes to owner or corporate head office. Additionally ask just just just what the complaint that is formal is, then utilize it.

Have it written down. Ask to see written store policy, either through the on-site supervisor or from the owner or corporate head office. Read more